Terms of Service

Last updated: May 17, 2026

Welcome to NC Diamond Home Services. These Terms of Service ("Terms") govern your use of our website and exterior cleaning services.

By accessing our website or using our services, you agree to be bound by these Terms. 

Company Information:
NC Diamond Home Services
Location: Mebane, North Carolina
Phone: (336) 214-3957

Services

NC Diamond Home Services provides professional exterior cleaning services including:

Specific services, pricing, and availability may vary. All services are subject to on-site assessment and confirmation.

Booking and Scheduling

Appointments: All services require advance booking. Appointments are scheduled based on availability and may be subject to weather conditions.

Cancellations: We request at least 24 hours notice for cancellation or rescheduling. Late cancellations or no-shows may be subject to a fee.

Rescheduling: Due to the nature of exterior cleaning, appointments may need to be rescheduled due to weather. We will contact you to arrange an alternative time.

Pricing and Payment

Estimates: All quotes provided are estimates only. Final pricing may vary based on actual scope of work, property conditions, and additional services requested.

Payment: Payment is due upon completion of services unless otherwise arranged. We accept cash, check, and major credit cards.

Deposits: For large projects or commercial accounts, a deposit may be required before work begins.

Overdue Payments: Accounts overdue by 30 days may be subject to collection actions. Customer agrees to pay all collection costs including reasonable attorney fees.

Customer Responsibilities

Before our arrival, please ensure:

NC Diamond Home Services is not responsible for damage to items left in work areas.

Warranty and Satisfaction

Quality Guarantee: We stand behind our work and are committed to your satisfaction. If you are not completely satisfied with our service, please contact us within 7 days and we will return to address any concerns at no additional charge.

Limitations: Our warranty does not cover:

  • Pre-existing damage or deterioration
  • Damage caused by factors beyond our control (weather, age, structural issues)
  • Surfaces that were not in good condition prior to cleaning
  • Re-growth of algae, moss, or mold due to environmental factors

Limitation of Liability

To the fullest extent permitted by law, NC Diamond Home Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:

  • Your use of or inability to use our services
  • Any unauthorized access to or use of our servers or your personal information
  • Any interruption or cessation of transmission to or from our services
  • Any bugs, viruses, or similar issues transmitted through our services

Our total liability shall not exceed the amount paid by you for the specific service from which the claim arises.

Insurance

NC Diamond Home Services maintains comprehensive general liability insurance coverage. Proof of insurance is available upon request prior to service.

Any claims for property damage must be reported within 48 hours of service completion with photographic evidence. We will work with you in good faith to resolve any legitimate claims covered under our policy.

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of NC Diamond Home Services and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved in the courts of Alamance County, North Carolina.

Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of significant changes by posting the updated Terms on our website with a new "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the new Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

NC Diamond Home Services

Location: Mebane, North Carolina

Phone: (336) 214-3957

Hours: Mon–Sat 7 AM – 6 PM

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