Privacy Policy

Last updated: May 17, 2026

NC Diamond Home Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide when you:

Request a quote or estimate
Contact us via phone, email, or contact form
Schedule a service appointment
Sign up for our newsletter or promotions

This information may include your name, email address, phone number, physical address, property details, and any other information you choose to provide.

Non-Personal Data

We may also collect non-personal information about your visit, including:

IP address and browser type
Pages visited and time spent on our website
Referring website or source
Device and operating system information

How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our services
To respond to your inquiries and fulfill service requests
To send you quotes, estimates, and service-related communications
To process payments and transactions
To notify you about changes to our services
To send promotional communications (with your consent)
To improve our website and services
To comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, such as payment processors and scheduling tools.
Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share information with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of any passwords or account information.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and customize content.

We may use:

Essential Cookies: Required for basic website functionality
Analytics Cookies: To understand how visitors use our site
Marketing Cookies: To deliver relevant advertisements (if applicable)

You can choose to disable cookies through your browser settings, but this may affect your experience on our website.

Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action to delete that information.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate information
The right to request deletion of your information
The right to opt out of marketing communications
The right to data portability

To exercise these rights, please contact us using the information provided below.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

NC Diamond Home Services

Location: Mebane, North Carolina

Phone: (336) 214-3957

Email: [email protected]